Q: Can I get guarantee of products?
A: Yes, every product is 1 year quality warranty under customer correct using the products.
Q: Do you have any Certificate?
A: Yes. Each of our boiler has China GB and ISO9001certificate
Q: How can I pay you?
A: T/T is very well used.We also accept other ways, depending on the circumstances
Q: What about the production?
A: Produce time is 30 days
Q: What about the maintenance?
A: I will offer you the timely maintenance way sheet after installation of the boiler mainly parts.
Q:How to install a boiler?
A:Our boiler provides completed installation drawing and manual, or send engineer abroad for installation guidance.
Q:How many years is the boiler’s life?
A:The boiler is designed for 20years life.
Q:How to choose a boiler model?
A:Confirm the type (steam or hot water), capacity, pressure (or output temperature need) and fuel(coal, biomass, gas or oil) of the boiler, we will suggest a suitable model based on your usage
Q:How is the warranty term?
A:If any problems caused for quality during the warranty period, the Seller will repair or replace the broken parts for free, if the problem caused from the client’s side, the Seller will help supply the spare part at lowest cost.
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